Co-Founder Marj Peterson

Legendary Service from the Beginning

“All California Managers, I would like to let everyone know about the job “The Inspector of Elections” performed for us for our annual election. Our election was held on February 7, 2009. It was a pleasure to work with Marc Poland and Marj Peterson. They were very professional in every aspect of the election process. The 1137 ballots were counted within a two (2) hour time span. I would recommend their services to anyone in California.”
GM, Silver Lakes Association

Co-Founder Marc Poland

Ahead of their Time

” Colleagues –
I just finished a very complex election process for recall of Board of Directors, with election of replacement directors all being done at the same time. Some of the complexities included:
Bifurcated process – one ballot result leading directly into tally of second ballot.
Right to clear delinquencies right up to the time of balloting assured by the governing documents.
Whole and fractional members with whole and fractional voting interests.
In any case, precise ballot design, concise instructions, automated registration and check in process, electronic weighting and counting of ballots, and immediate results made for a very smooth election as emotions were high and the weather was cold. There were a minimum of uncounted ballots and errors made by electorate.
The professionalism of Marj Peterson and Marc Poland could not have been higher. I highly recommend The Inspectors of Election to anyone looking for professional results in a large scale election…..”
GM – Warner Springs, CA



Marjorie (Marj) Peterson (1941-2011) held both PCAM and CCAM designation and was a nationally recognized expert in the field of community association development, transition, operations, and management. Marj started her work in the management industry in Minnesota in the early 70’s and in 1981, as President and CEO of Creative Transitions Inc, Marj created one of the first companies in the country to specialize in the transition of community associations from developer control to homeowner control.

Marj’s commitment has extended beyond the reaches of her various business responsibilities. She has been involved in volunteer work in the industry for more than a decade. Marj was recognized by the Community Associations Institute with the coveted Byron Hanke Award for lifetime achievement and contributions in the field of community associations.

Marj also served as the national president of CAI in 1987 and was the first women among 17 managers in the nation to receive the Professional Community Association Manager (PCAM) designation from CAI. Marj traveled extensively as President of CAI and as a guest speaker for many trade associations related to the housing industry.

Her involvement in the community association industry continues, as she is active in CAI MN Chapter on the Board of Directors and Education Committee and CAI San Diego Chapter on the Mediation Committee. She is also a member of the faculty for CACM (California Association of Community Managers), teaches students working towards their CCAM certification, and participates in industry related educational opportunities.

Marj started her specialized consulting business called Creative Transitions & Consulting, La Jolla, CA following her completion of Casa de Manana’s 12.9 million construction and $5 million in renovation projects in La Jolla, CA. In 2005, Marj opened a second office in Minnesota and travels extensively for clients throughout CA and MN. Her expertise and knowledge in this specialized industry allows her the ability to provide Developers, Boards, Managers and their communities with the highest level of assistance in all areas of their operations.



Marc retired from the United States Navy after 24 plus years in 1988; rising from the lowest rank of E-1 to selection as full Commander; serving in the Navy’s Nuclear Power program; shipboard duty aboard USS Waddell; and a succession of assignments as an Engineering Duty Officer: in Research and Development at Naval Ocean Systems Center, Pt. Loma CA; as Executive Officer of a shore and shipboard electronics support command in Hawaii; and finally as Deputy Division Director of Computer Systems Engineering at the Space and Naval Warfare Systems (SPAWAR) Command, Arlington, VA.  Marc holds a B.S.E.E. from the University of Kansas and an M.S.E.E. form the Naval Postgraduate School, Monterey.

In 1988 he and his wife bought a condo in La Jolla, California – an event that would quickly prove life altering! Neighbors asked him to run for the Board of the association in 1989. Marc was elected to the Board and elected as President the same night. The outgoing president advised him that the association was in the largest construction defect lawsuit in the history of San Diego County. The litigation was successfully concluded in 1990 and Marc led the association through a five year multi-million dollar  highly successful reconstruction project, during which three-fourth of the residents in the 419 unit community were relocated to the Marriott La Jolla Residence Inn for up to three months while major structural and other repairs were done on their homes. In 1993 the association’s attorney, Jon Epsten, encouraged Marc to run for the Board of Directors of the San Diego Chapter of CAI and in 1994 he served as President of the Chapter as a “homeowner” member.

In 1995 Marc formed Marc Poland & Associates to provide a variety of community association related consulting services, including reconstruction planning and support services for associations that had completed their construction defect litigation. His services included a one-of-a –kind, comprehensive seminar entitled  “RECONSTRUCTION, MANAGING THE PROJECT AND THE PROCESS FROM THE BOARD’S VIEW©”. In 1997 he allied with CEO, Inc. and assumed the product development and marketing of the CID Registry of California™. In 1999 Marc founded CID-DATA.COM™ to provide CID contact databases for other states which now include Arizona, Hawaii, Nevada and Oregon; and in 2002 he bought  CondoBiz (, the premier resource for advertising and locating Community Association management and other related support services and products in Arizona, California, Hawaii and Nevada.

Marc served on the CAI National Board of Trustees from 2002 through 2004 and helped develop the foundation for the Institute¹s major transition. He also served on CAI¹s National Audit Committee.

He has  published numerous CID related articles and has appeared on the Roger Hedgecock and Robert Griswold Real Estate Today radio shows in San Diego.